PROGETTI E SOLUZIONI S.P.A.

Sibyl – Virtual assistance platform for Public Administration

Sector

Public Sector, e-Government, School and Healthcare Services, Digital Citizenship.

The project

Sibyl is a virtual assistance platform designed for Public Administration, aimed at improving citizens’ access to public services. The platform manages individual service requests in the education and healthcare sectors, offering automated, accessible, and transparent support.

KNOBS contributed to the design of the virtual assistance platform for the public sector, developing the blockchain-based architecture, smart contracts, and the web portal.

Results achieved

- Digitalization of education and healthcare services through automated citizen assistance.
- Transparency and immutability of requests enabled by blockchain smart contracts.
- Improved efficiency and traceability of administrative processes for Public Administration.

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