- Mobile Apps & Web Platforms
SOONEAT s.r.l.
Salta la fila – The smart app to manage restaurant queues
Sector
FoodTech, Restaurant Industry, Customer Experience.
The project
In the restaurant industry, delivering a smooth and stress-free experience is essential. During the Covid-19 emergency, Sooneat responded to this need by developing Salta la fila, an app to manage restaurant queues that allows users to join a virtual line and access venues without waiting physically at the entrance.
The app displays the real-time number of people in line at nearby restaurants, lets users book their spot in the virtual queue, and sends a notification when it's their turn. This system improves customer flow management, enhances the user experience, and supports restaurants in organizing guest access.
KNOBS was selected as the technology partner for designing and developing the app, managing the interface, GPS integration, and the smart notification system.
Results achieved
- Improved user experience by eliminating physical waiting times at the venue.
- Increased efficiency for restaurant managers thanks to digital queue management.
- Real-time notifications alerting users when their turn is approaching.
- Integration with geolocation systems to display nearby venues.
Salta la fila shows how an app to manage restaurant queues can revolutionize the dining experience, combining convenience, technology, and user satisfaction.